Last update, May 1, 2023
Up Travel Online values your privacy. As such, we understand that shopping online involves trust on your part. We take that trust seriously and make it our highest priority to ensure that your personal information is held in the strictest confidence.
We use your personal information only for the purpose of responding to and processing your travel request.
We will only share your personal information with authorized vendors who perform specific functions on our behalf, as requested by you.
Up Travel Online offers you choice and control over the collection and use of your personal information. You can update, correct, or delete your personal information at any time.
We make this privacy policy available to you on our home page and at every point where personal information is requested.
Up Travel Online, our goal is to provide you with the best quality service; therefore, your call may be recorded.
This notice applies to all information collected or submitted on the Up Travel Online website. On our websites, you can purchase travel, make travel requests, and sign up to receive marketing offers. The types of personal information collected on our website are:
Traveler Profile Information
Address
Email address
Phone number
On some pages, you can submit information about other people. For example, if you want to refer a friend to Up Travel Online, you'll need to submit that individual's address. In this circumstance, the types of personal information collected are:
Traveler Profile Information
Address
Email address
Phone number
Traveler Profile Information
Up Travel Online collects personal information in the form of a profile when a reservation is made. In addition to personal information, we may also collect personal preferences such as seating requests, special meal requests, frequent flyer programs and membership numbers.
If you are purchasing travel for someone other than yourself or someone accompanying you on travel purchased through Up Travel Online, we may collect personal information about that individual as well. Please obtain the consent of others before providing Up Travel Online with your personal information.
We use the information you provide about yourself when you place a travel reservation only to complete your request. We do not share this information with outside parties, except to the extent necessary to fulfill that order.
We use the information you provide about another person when placing an order only to confirm a reservation and to confirm delivery. We do not share this information with third parties except to the extent necessary to complete your travel request.
We use return email addresses to reply to email we receive. Such addresses are not used for any other purpose and are not shared with external parties.
Finally, we never use or share the personally identifiable information you provide us online in ways unrelated to those described above, but also provide you with the opportunity to opt out or otherwise opt out of such unrelated uses.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Any minor (under 18 years of age) is not eligible to register or use the services of this website. We encourage parents to play a central role in their children's online activities and should monitor the sites visited to ensure the protection of the child's privacy.
This website may be linked to other websites, if you link to another website, you will leave this site and this policy will not apply to your use of, and activities on, those websites. We encourage you to read the legal information posted on those other websites, including their privacy policies. We are not responsible for your data collection visits or use practices of those websites.
In addition, this site uses "cookies" on certain pages of our website for a variety of useful purposes. Cookies automatically collect information from a visitor to a website and transfer this information to the visitor's hard drive. Cookies can also help us recognize you as a repeat visitor so that we can deliver a personalized welcome message and tailor content to match your particular interests. Since cookies are always stored on your hard drive, you are always free to set your browser to reject cookies and you can delete them from your computer. If you do, you will still be able to access our website, but you may find that some areas do not function smoothly. We reserve the right to use "cookies" in information management and tracking on your website, which is a typical methodology used in e-commerce and Internet applications.
Use of this site is subject to certain terms of use, which constitute a legal agreement between you and the company name. By using this site, you acknowledge that you have read, understood, and agree to be bound by the Terms of Use and Privacy Policy . Please review them; and if you do not agree to the terms, do not use this site.
Up Travel Online offers you the opportunity to opt out of receiving email communications from us. To opt out of receiving email communications, you can modify your registered user information on our website; or send an email to: info@up-travelonline.com info@up-travelonline.com
Up Travel Online reserves the right to modify or amend this privacy policy at any time and for any reason. If the changes are material in nature, Up Travel Online will prominently display those changes prior to implementing the change.
How to get in touch with us
Address: Av. Insurgentes Sur 730, Piso 1, Colonia Del Valle Centro, Benito Juárez, C.P. 03100, Mexico City.
E-mail address info@up-travelonline.com
We offer a personalized experience to thousands of clients around the world, positioning us as one of the most solid and reliable travel agencies in the region.
Proud member of Habita Travel
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